See a real booking, start to finish
This is the actual conversation a patient has: a prompt, a slot, a confirmation, and a QR code to show at the front desk. Nothing is mocked up for the demo. It is the same flow running in production clinics today, including cancellation and check-in.
WhatsApp + Portal
One clinic database with two front doors
Patients talk to your clinic over WhatsApp. Your front desk works from the Cloudheals portal. Both read and write the same appointment data so a booking made over WhatsApp shows up on the portal the moment it happens with no manual entry and no refresh needed.
Heals Clinic
WhatsApp Business
- Hi. Tap below to book with Dr. Ahmed.
- Book Appointment
- Book Appointment
- Dr. Ahmed has an opening at 11:00 AM tomorrow.
- Confirm 11:00 AMChoose another time
- Confirm 11:00 AM
- Booked. See you tomorrow at 11:00 AM with Dr. Ahmed.
Show this QR code at the front desk to check in
- Cancel booking
Today's front desk view
Live- Pending
Bilal Iqbal
09:30 AM · Dr. Ahmed
- Confirmed
Nida Farooq
10:00 AM · Dr. Ahmed
- Completed
Sana Khalid
11:00 AM · Dr. Ahmed
- No show
Ahsan Raza
11:30 AM · Dr. Malik
- Cancelled
Hira Younas
12:15 PM · Dr. Malik
The front desk side
What the portal looks like
Patients book over WhatsApp and here's what your staff sees on their end. Adding a doctor booking an appointment into an open slot and taking it through check in confirmation completion cancellation and no show. Every status the portal tracks.
- Every booking tagged by channel WhatsApp or Portal
- Daily overview the moment you sign in
- Reception scans the patient's QR code for a one tap self check in
- Check in confirm or cancel from one screen
- Every status tracked end to end
Appointments
| Time | Patient | Channel | Status |
|---|---|---|---|
| 09:30 | Bilal IqbalDr. Ahmed | Pending | |
| 10:00 | Nida FarooqDr. Ahmed |  Portal | Confirmed |
| 11:00 | Sana KhalidDr. Ahmed | Completed | |
| 11:30 | Ahsan RazaDr. Malik | No show | |
| 12:15 | Hira YounasDr. Malik | Portal | Cancelled |