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See a real booking from start to finish

This is the actual conversation a patient has. They get a prompt and pick a slot. Then they confirm and receive an appointment card to show at the front desk. Nothing is mocked up for the demo. It is the same flow running in production clinics today and it includes cancellation and check-in.

WhatsApp + Portal

One clinic database with two front doors

Patients talk to your clinic over WhatsApp. Your front desk works from the Cloudheals portal. Both read and write the same appointment data so a booking made over WhatsApp shows up on the portal the moment it happens with no manual entry and no refresh needed.

Heals Clinic

WhatsApp Business

  • Hi. Tap below to book with Dr. Ahmed.
  • Book Appointment
  • Book Appointment
  • Dr. Ahmed has an opening at 11:00 AM tomorrow.
  • Confirm 11:00 AMChoose another time
  • Confirm 11:00 AM
  • Booked. See you tomorrow at 11:00 AM with Dr. Ahmed.

  • Appointment Card

    Ayesha Siddiqui

    Tue 4 Aug 11:00 AM

    Appointment No.

    #1234

    Valid until 4 Aug 11:59 PM

    Here is your appointment card. Show it at reception and they will check you in with your appointment number.

  • Cancel booking

Today's front desk view

Live

  • Bilal Iqbal

    09:30 AM · Dr. Ahmed

    Pending

  • Nida Farooq

    10:00 AM · Dr. Ahmed

    Confirmed

  • Sana Khalid

    11:00 AM · Dr. Ahmed

    Completed

  • Ahsan Raza

    11:30 AM · Dr. Malik

    No show

  • Hira Younas

    12:15 PM · Dr. Malik

    Cancelled

The front desk side

What the portal looks like

Patients book over WhatsApp and here's what your staff sees on their end. Adding a doctor booking an appointment into an open slot and taking it through check in confirmation completion cancellation and no show. Every status the portal tracks.

  • Every booking tagged by channel WhatsApp or Portal
  • Daily overview the moment you sign in
  • Reception checks patients in with the number on their appointment card
  • Check in confirm or cancel from one screen
  • Every status tracked end to end

Appointments

Mon 3 Aug Check in by number
  • 09:30Pending

    Bilal Iqbal

    Dr. Ahmed

    WhatsApp
  • 10:00Confirmed

    Nida Farooq

    Dr. Ahmed

    CloudhealsPortal
  • 11:00Completed

    Sana Khalid

    Dr. Ahmed

    WhatsApp
  • 11:30No show

    Ahsan Raza

    Dr. Malik

    WhatsApp
  • 12:15Cancelled

    Hira Younas

    Dr. Malik

    CloudhealsPortal