WhatsApp booking
Patients book confirm and reschedule appointments inside WhatsApp. No app to install and no portal login required on their end.
For clinics that already run on WhatsApp
Clinic management native to WhatsApp
Cloudheals lets patients book over WhatsApp while your team runs the clinic from one dashboard with real time patient views doctor schedules and multi tenant support built in.
Today · Heals Clinic
- 09:30Bilal IqbalDr. AhmedWhatsAppPending
- 10:00Nida FarooqDr. Ahmed
PortalConfirmed - 11:00Sana KhalidDr. AhmedWhatsAppCompleted
- 11:30Ahsan RazaDr. MalikWhatsAppNo show
- 12:15Hira YounasDr. MalikPortalCancelled
WhatsApp + Portal
One clinic database with two front doors
Patients talk to your clinic over WhatsApp. Your front desk works from the Cloudheals portal. Both read and write the same appointment data so a booking made over WhatsApp shows up on the portal the moment it happens with no manual entry and no refresh needed.
Heals Clinic
WhatsApp Business
- Hi. Tap below to book with Dr. Ahmed.
- Book Appointment
- Book Appointment
- Dr. Ahmed has an opening at 11:00 AM tomorrow.
- Confirm 11:00 AMChoose another time
- Confirm 11:00 AM
- Booked. See you tomorrow at 11:00 AM with Dr. Ahmed.
Appointment Card
Ayesha Siddiqui
Tue 4 Aug 11:00 AM
Appointment No.
#1234
Valid until 4 Aug 11:59 PM
Here is your appointment card. Show it at reception and they will check you in with your appointment number.
- Cancel booking
Today's front desk view
Live- Pending
Bilal Iqbal
09:30 AM · Dr. Ahmed
- Confirmed
Nida Farooq
10:00 AM · Dr. Ahmed
- Completed
Sana Khalid
11:00 AM · Dr. Ahmed
- No show
Ahsan Raza
11:30 AM · Dr. Malik
- Cancelled
Hira Younas
12:15 PM · Dr. Malik
Everything your front desk needs
Real time patient views
Front desk and doctors see the same live queue showing who is checked in who is waiting and who just cancelled.
Multi tenant clinic support
Run one clinic or a network of them from a single dashboard each with its own doctors slots and WhatsApp number.
Automated reminders
Reminder and follow up messages go out on schedule cutting no shows without extra staff work.
The front desk side
What the portal looks like
Patients book over WhatsApp and here's what your staff sees on their end. Adding a doctor booking an appointment into an open slot and taking it through check in confirmation completion cancellation and no show. Every status the portal tracks.
- Every booking tagged by channel WhatsApp or Portal
- Daily overview the moment you sign in
- Reception checks patients in with the number on their appointment card
- Check in confirm or cancel from one screen
- Every status tracked end to end
Appointments
Mon 3 Aug Check in by number
- 09:30Pending
Bilal Iqbal
Dr. Ahmed
WhatsApp - 10:00Confirmed
Nida Farooq
Dr. Ahmed
Portal - 11:00Completed
Sana Khalid
Dr. Ahmed
WhatsApp - 11:30No show
Ahsan Raza
Dr. Malik
WhatsApp - 12:15Cancelled
Hira Younas
Dr. Malik
Portal
| Time | Patient | Channel | Status |
|---|---|---|---|
| 09:30 | Bilal IqbalDr. Ahmed | Pending | |
| 10:00 | Nida FarooqDr. Ahmed | Portal | Confirmed |
| 11:00 | Sana KhalidDr. Ahmed | Completed | |
| 11:30 | Ahsan RazaDr. Malik | No show | |
| 12:15 | Hira YounasDr. Malik | Portal | Cancelled |
Live in an afternoon
Connect your WhatsApp number
Point your clinic WhatsApp Business number at Cloudheals in minutes.
Set doctor availability
Define recurring slots per doctor and capacity is enforced automatically.
Go live
Patients start booking over WhatsApp while your team watches the dashboard fill in real time.
Try it yourself free
Sign up and we will spin up a sandbox clinic for you. Add doctors and open slots. Then book appointments from the dashboard to see exactly how it runs. It is fully isolated from any real clinic data and it switches off when the trial ends. Your setup is kept. If you subscribe you carry it straight over instead of starting again.
Questions clinics ask us
Do patients need to install an app?
No. Patients book entirely inside WhatsApp the app they already have open. Nothing to download and nothing to sign up for.
Can one account manage more than one clinic location?
Yes. Cloudheals is multi tenant. Each clinic gets its own doctors slots and WhatsApp number all visible from one login.
Who sets doctor availability?
Clinic staff set recurring slots per doctor from the portal. The WhatsApp bot only reads availability and books into it and never overrides what staff configure.
Ready to run your clinic over WhatsApp?
Set up your WhatsApp number and go live in an afternoon. No app for patients to install.